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Privacy Policy

cc:Sync Privacy Policy Highlights

This page summarizes the key highlights from our privacy policy. For more information, read our full privacy policy.

  • Personal information collected

    We collect information:

    • When you register an account to become a cc:Sync Customer, such as your name, e-mail, country, location, occupation and a password.
    • When you add to your profile with further information about yourself or your private contacts
    • We use cookies and other technologies to recognize you, customize your experience and serve advertisements.
    • We automatically receive from your internet use such information as your IP address, the URL’s of sites from which you link to or leave our website, your type of browser and ISP.
  • Uses of personal information

    We use the information you provide to:

    • Administer your account with us and customize the service we provide to you.
    • To send you service or promotional communications through email and notices on this website.
    • We will never sell, rent or otherwise provide your personal identifiable information to any third parties for marketing purposes.
    • We provide you with the means to control whether or not your contact information is shared with another Customer.
    • In order to deliver our services, we may share information with third parties, such as the credit card processing company we use, to process subscription payments made by you.
    • Enable you to share your information and communicate with other Customers, or provide (usually at your option) your personal details to third parties offering combined services with cc:Sync.
  • Your information choices

    You can:

    • Review, enhance or edit your personal information through your personal profile page.
    • Choose what information you make available through your public profile.
    • Control the messages you receive from cc:Sync and other Customers and how these are sent.
    • Tell us to close your cc:Sync account.
  • Security

    • Personal information you provide will be secured with industry standards and technology.
  • How to contact us

    If you have any questions or comments please email us at or contact us at:

    cc:Sync, Inc.

    Attn.: Privacy policy issues

    101 SW Main Street, Suite 1900

    Portland, Oregon 97204, USA

cc:Sync Privacy Policy

Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:

  • We will never rent or sell your personally identifiable information to third parties for marketing purposes.
  • We will never share your contact information with another Customer without your consent.
  • Any personally identifiable information that you provide will be secured with all industry standard protocols and technology.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. If you continue to use the cc:Sync service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.

Please read this privacy policy to learn more about:

  • What personally identifiable information of yours is collected by cc:Sync.
  • How the information is used.
  • With whom the information may be shared.
  • How you can access and change your Account information.
  • What security procedures are in place to protect the loss, misuse or alteration of information collected by cc:Sync.
  • How to contact us.



  • Personal Information Collected

    We collect your personal information in the following ways:


    In order to become a cc:Sync Customer, you must first create an account on this web site. To create an account you are required to provide the following contact information: name, email address, country, and a password chosen by you.

    Profile Information

    Once a Customer, you may provide additional information in the Profile section describing your contact information, projects, tasks and work objectives. Providing additional information beyond what is required at registration is entirely optional, but enables you to better use the cc:Sync system. To the extent any of the information you provide at registration or in the Profile section is not personally identifiable, it may be used in the same manner and extent which other information that is not personally identifiable is permitted to be used hereunder, including, without limitation, for the purpose of serving advertisements through the service. If you opt-out you may lose the potential benefit of receiving ads that are more targeted to your interests.

    Contacts Information

    In order to invite others to connect with you directly in cc:Sync (for example, join a team that you have started), you will enter their names and email addresses. This information will be used by cc:Sync to send your invitation including a message that you write. The names and email addresses of people that you invite will be used only to send your invitation and reminders.

    Customer Service

    cc:Sync may collect information through the cc:Sync website or through the Customer Service website in order to, among other things, accurately categorize and respond to a customer’s inquiry and deliver appropriate service levels.


    Like most web sites, cc:Sync uses cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer which allows cc:Sync to recognize you as a Customer when you return to our site using the same computer and web browser. Unfortunately, if your browser settings do not allow cookies, you will not be able to use our website. Like the information you enter at registration or in your Profile, cookie and log file data is used to customize your experience on the web site.

    One type of cookie, known as a “persistent” cookie, is set once you’ve logged in to your cc:Sync account. The next time you visit the cc:Sync web site, the persistent cookie will allow us to recognize you as an existing Customer so you will not need to log in before using the service. In order to access or change any of your private information (like a credit card number), however, you must log in securely again with your password even if your computer contains your persistent cookie.

    Additionally, if you log out of the cc:Sync site you will need to re-enter your password the next time you visit in order to log in to your account. Another type of cookie, called a “session” cookie, is used to identify a particular visit to the cc:Sync site. Session cookies expire after a short time or when you close your web browser.

    We use cookies to improve the quality of our service by storing Customer preferences and tracking Customer trends. In the course of serving advertisements or optimizing services to our Customers, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through such cookies will not be personally identifiable but may provide general segment information, e.g. your industry or geographic location, for greater customization of your Customer experience, Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Unfortunately, if your browser settings do not allow cookies or you opt to refuse all cookies, you may not be able to use our website or services. cc:Sync does not store personally identifiable information in the cookies.

    Log files, IP addresses and information about your computer

    Due to the communications standards on the Internet, when you visit the cc:Sync web site we automatically receive the URL of the site from which you came and the site to which you are going when you leave cc:Sync. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your ISP. This information is used to analyze overall trends to help us improve the cc:Sync service. The linkage between your IP address and your personally identifiable information is never shared with third-parties without your permission or except when required by law.

  • Uses of personal information

    cc:Sync is an online service dedicated to helping all types of professionals communicate more easily and stay coordinated with one another. The personally identifiable information you choose to provide on this site is used to help you describe yourself to other Customers. Other information, that does not personally identify you as an individual, is collected by cc:Sync, Inc. from cc:Sync Customers (such as, by way of example, patterns of utilization) and is exclusively owned by cc:Sync. This information can be utilized by cc:Sync in such manner as cc:Sync, in its sole discretion, deems appropriate.

    cc:Sync Communications

    cc:Sync will communicate with you through email and notices posted on this website or through any other means available through the service, including text and other forms of messaging. If we send any communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with any such access (including text messaging charges to messages your mobile device). These include a series of up to five welcome emails which help inform new Customers about various features of the service. Please be aware that you will always receive certain emails from cc:Sync related to the proper functioning of your account, such as email notices when another Customer invites you to join a team. cc:Sync may send you promotional information unless you have opted out of receiving such information. You can change your e-mail and contact preferences at any time by logging into your ‘Account & Settings’ and amending your email notification choices. If you wish, you can also opt-out of receiving promotional emails, by sending a request to

    Customized Content

    Information provided to cc:Sync (or to third parties with whom it offers combined services) is also used to customize your experience on the web site.

    Sharing Information With Third Parties

    cc:Sync takes the privacy of our Customers very seriously. We will never sell, rent, or otherwise provide your personally identifiable information to any third parties for marketing purposes. We will only share your personally identifiable with third parties to carry out your instructions and to provide specific services or information. For instance, we use a credit card processing company to bill Customers for subscription fees. These third parties do not retain, share, or store any personally identifiable information except to provide these services and are bound by strict confidentiality agreements which limit their use of such information.

    We may provide aggregated anonymous data about the usage of our services to third-parties for such purposes as we deem, in our sole discretion, to be appropriate, including, without limitation, to prospective advertisers on cc:Sync. We may segment our Customers by role (i.e. product managers, vice presidents), industry, geographic location, or company. If you would like to be excluded from the aggregated research or products based upon aggregated data about our Customers’ activities on the site, please email

    Teaming with Other Organizations to Offer Combined and Other Services

    cc:Sync may offer our services in connection with other web sites (including updates about the cc:Sync service) or may team with other online services to give you the combined results of both services or additional services and benefits. Platform Applications (as defined in the Customer Agreement) can be designed by Platform Developers (as defined in the Customer Agreement) or by a subset of Platform Developers with whom cc:Sync has more closely aligned (“Partners”).

    In the case of Partners, we do some vetting and we only work with trusted Partners. Because of cc:Sync’s trust in these Partners, Platform Applications or services designed by a Partner may be automatically granted permission to access account information to provide the combined services.

    For Platform Applications designed by most Platform Developers, you will be asked to confirm acceptance of the Platform Developers’ respective privacy policies and Customer Agreements, which have not necessarily been reviewed or approved by cc:Sync. In these cases, it will be your choice whether to make use of the services or not and to proceed under the Platform Developers’ terms.

    Platform Developers are required to agree to restrictions on access, storage and usage of such information. However, while we have undertaken contractual and technical steps to restrict possible misuse of such information by such Platform Developers, we may not screen or approve Platform Developers, and we cannot and do not guarantee that all Platform Developers will abide by such restrictions and agreements. Certain actions you take through the Platform Applications will be displayed to your connections.

    If you, your connections, members of your network, or other Customers of cc:Sync use any Platform Application, or if you interact with a Platform Application being used by any of them, such Platform Application may access and share certain information about you with others. Because a Platform Application can make calls on behalf of the Customer interacting with it to access non-public information, the level of detail accessible by the Platform Application is constrained by the same settings that govern visibility of your data to that Customer on cc:Sync.

    For example, assuming you have not already given a Platform Application permission to access your information, your non-public profile information should not be visible to someone using a Platform Application if it is not otherwise accessible to that person on cc:Sync.

    To uninstall a Platform Application at any time, please click here or, if the relevant Platform Application is not listed there, go directly to the Application Details page for the Platform Application you wish to uninstall. Note, however, that even if you uninstall a Platform Application, your connections, other members of your network, or other Customers of cc:Sync may still be using the Platform Application, and so it may still have access to certain information about you, just as those Customers do. To report any suspected misuse of information contact cc:Sync is not responsible for your use of or inability to use any Platform Applications, including the content, accuracy, or reliability of such applications and the privacy practices or other policies of Platform Developers.


    If you post on a bulletin board, import a blog, or participate in a chat room on cc:Sync, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other Customers of these forums, and could be used to send you unsolicited messages. cc:Sync is not responsible for the personally identifiable information you choose to submit in these forums.

    Legal Disclaimer

    It is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

    Disclosures to others

    We may also disclose your personal and other information you provide, to another third party as part of a reorganization or a sale of the assets of a cc:Sync corporation division or company and only after taking steps to ensure that your privacy rights continue to be protected. Any third party to which we transfer or sell cc:Sync’s assets will have the right to continue to use the personal and other information that you provide to us.

  • Your Information Choices

    Accessing and Changing Your Account Information

    You can review the personal information you provided us and make any desired changes to the information you publish, or to the settings for your cc:Sync account including your email, and contact preferences, at any time by logging in to your account on the cc:Sync website. Please be aware that even after your request for a change is processed, cc:Sync may for a time retain residual information about you in its backup and/or archival copies of its database.

    You can also close your account through the cc:Sync website. If you close your cc:Sync account, we will change your status on any team you initiated or joined to “inactive”. We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained data will continue to be subject to the terms of the cc:Sync Privacy Policy in effect at the time of your request. To request that we close your account and remove your information from the cc:Sync service, please send your request to Please send your request using an email account that you have registered with cc:Sync under your name. You will receive a response to requests sent to within three business days of our receiving it.

  • Important Information


    Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

    Changes to this Privacy Policy

    cc:Sync may update this privacy policy. In the event there are significant changes in the way we treat your personally identifiable information, we will display a notice on this site. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

    If you continue to use the cc:Sync service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.

  • Security

    In order to secure your personal information, access to your data on cc:Sync is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and our web site. To protect any data you store on our servers we also regularly audit our system for possible vulnerabilities and attacks and we use a tier-one secured-access data center. It is your responsibility to protect the security of your login information.

  • How to contact us

    If you have questions or comments about this privacy policy, please email us at or contact us at:

    cc:Sync, Inc.

    Attn: Privacy Policy Issues

    920 SW Third

    Portland, Oregon 97204, USA

Last updated: November 12, 2008